Conceptual framework for water supply modernisation (VIC)

Water authorities are accountable to both community and government in the decisions they make to efficiently and effectively service their customers. These decisions are often finely balanced and undertaken in a complex environment.

Coliban Water, which supplies water to rural customers for domestic and primary production needs, wanted to ensure all infrastructure modernisation decisions went through a process which considered the full range of issues and options and produced a fully informed position.

Alluvium developed a framework to ensure thinking and consideration extended to broader aspects of the external environment, including the future viability of water-dependent industries, the variable confidence in available data and the role of Coliban Water in the future management of water infrastructure.