Alluvium knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. Alluvium is dedicated to ensuring the privacy of our customers and have implemented stringent security measures and procedures, so you can rest assured that any details you submit online remain secure. This notice describes our privacy policy. Alluvium is bound by the National Privacy Principles contained in the Commonwealth Privacy Act. By visiting Alluvium you are accepting the practices described in this Privacy Policy. Alluvium may, from time to time, review and update this privacy policy to take account of new laws and technology and changes to Alluvium’s operations. Please visit this page periodically, to check for updates. All personal information held by Alluvium will be governed by its most recent policy, posted on Alluvium.



What Kind Of Personal Information Alluvium Collects And How It Is Collected

Alluvium collects personal information from a variety of sources, including from members of the public, advertisers, prospective employees, mailing lists, recruitment agencies, contractors and business partners.

In general, the personal information Alluvium collects includes (but is not limited to) name, address, contact details, gender, occupation, in some cases membership of professional associations and, where relevant, financial information, including credit card information, banking details and income information.

Personal Information you provide: We store the personal information you enter on Alluvium or give to Alluvium in other ways. We obtain most personal information through Alluvium account registration process and updates to account details. You may provide information when you request or acquire a product or service from Alluvium or its related companies, provide a product or service to Alluvium, complete a survey or questionnaire, enter a competition, participate in forums or when you communicate with Alluvium by email, telephone or in writing (for example if you contact customer service or provide feedback).

Automatic collection: Cookies: We may use a feature of your browser called a cookie to assign your computer a 'User ID'. Cookies contain information by which Alluvium can identify your computer to our servers. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. Alluvium may use information contained in cookies to make assumptions about the user of the computer and to provide users of that computer with focused advertising that Alluvium believes may be of interest, based on that information. In some cases a web page might contain more than one cookie, the information gathered from these different cookies are used to build statistical and demographical information which does not identify you personally to advertisers and other third parties for marketing, promotional purposes.

To disable your cookies, please refer to the help menu within your Internet browser. However, cookies allow you to take full advantage of some of Alluvium’s coolest features, and we recommend that you leave them turned on.

Indirect collection: Alluvium endeavours to collect personal information about an individual only from that individual. In some circumstances Alluvium may obtain personal information from a third party. If you provide personal information about another person to Alluvium, Alluvium requires that you inform that person you have done so and provide them with a copy of this policy.


How Alluvium Uses The Information You Provide

Alluvium may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. Alluvium generally uses personal information to:


Does Alluvium Share The Information It Receives About Me

Information about our customers is an important part of our business, and we are not in the business of selling it to others.

Alluvium may disclose personal information to other companies in the Alluvium Group that may only use it as set out above.

Alluvium may also provide your information to:


How Secure Is Information About Me?

Alluvium manages personal information in accordance with this policy and the Commonwealth Privacy Act.

Alluvium protects the personal information Alluvium holds from misuse, loss, unauthorised access, modification or disclosure by various means including firewalls, password access, secure servers and encryption of credit card transactions. Alluvium uses Secure Sockets Layer (SSL) software, which encrypts information you input. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.


Updating Personal Information

Alluvium endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. You can update your Alluvium account information via the Members Login section on our web site.

Seeking Access To The Personal Information Alluvium Holds About You

You have the right to seek access the personal information held about you and to advise Alluvium of any inaccuracy. There are some exceptions to this right set out in the Privacy Act.

If you make an access request, Alluvium will ask you to verify your identity and specify what information you require. Alluvium may charge a fee to cover the costs of meeting your request.

Account information: Alluvium Account Holders can access the account information Alluvium holds about them at any time via the Members Login section on our web site.


How To Contact Alluvium

If you have enquiries or wish to provide feedback about this policy,
please mail to the Privacy Officer at:

Alluvium (Aust) Pty Ltd
87 York St,
South Melbourne,
Victoria 3205